Using Type to Navigate Change

Change Image

Organizations are constantly going through change to become successful, stay on top of the competition or to just merely survive. Fundamentally, change may affect how we work, who we work for, what goals we are trying to achieve, and in what direction we are heading. At the extremes, some employees find change stimulating and exciting and other employees want to stay in the past.

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Lessons on the Power of Optimism

Optimism can sometimes get a bad rap in business.  Optimistic people can be looked upon as unrealistic and not grounded enough to see the big picture.  However, the opposite is really true.  Teams look to their leader for optimism on the road to success.   Companies need optimistic people to build morale and create a positive atmosphere within departments.  Team members need optimistic views to reach goals and achieve them. 

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Business Case for Emotional Intelligence

EQ vs IQ Image

Intellect (IQ) has long been identified as a critical factor for success in business. Financial decisions, detailed analysis, creation of strategies, defining effective processes and procedures are fundamentals in making businesses run smoothly. Smart people are needed to skillfully move the business forward, look at things in innovative ways and see beyond the present.

However, research study after research study clearly demonstrates the value of the “good boss” in building teams, demonstrating leadership attributes, retaining employees and creating positive work environments—having Emotional Intelligence. Combining IQ and EQ (emotional quotient) are proving to be powerful factors for business and personal success.

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Examining Your Interviewing Decisions

Selecting the right candidate for a position in your organization is an important, time-consuming task.  After all, you are looking at the candidate’s skills, knowledge, abilities and experience as well as company cultural/team fit.  Interviewing decisions are further complicated by factors that should not be a part of your rating process.  To be effective in your rating process, you need to be aware of common errors that many interviewers make.

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Emotional Intelligence and Listening

  • “He’s such a terrible listener.”
  • “When my boss’s cell phone rings—it barks like a dog and he answers it. He always puts me on hold.”
  • “I can hear the clicking of keys on the computer (my boss multi-tasking) when I am talking to him. It’s so frustrating.”
  • “It doesn’t matter what we are talking about, when my boss’s phone rings, she answers it. I am left there sometimes in mid-sentence.”

All of the statements above were said in the last month during manager coaching sessions. Since leaders set the mood and tone with which messages are received, these statements are particularly strong. In fact, each of these situations lead to bad feelings of frustration, disappointment, anger, sadness, disgust or hurt with the subordinate.

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4 x 4 Presentations

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Reaching all the members of the audience with your presentation and message is always challenging. Start giving yourself a 4×4 edge when preparing content and delivery. The 4×4 edge takes into account the 4 attitudes and 4 functions related to Myers-Briggs Type Indicator typology.

4 Attitudes

The attitudes influence the delivery—how people like to have information presented. Attitudes describe an inner or outer focus of energy (Extraversion—E or Introversion—I) and an orientation to structure (Judging—J or Perceiving—P).

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