Constructive Feedback and Type
As author, Andrew J. DuBrin, states it – “Feedback is information about past behavior, delivered in the present, which might influence future behavior.”
Providing constructive feedback about job performance is a basic responsibility of every leader. Feedback is necessary to help others develop, grow and correct their mistakes.
The MBTI (Myers-Briggs Type Indicator) can assist in really reaching an understanding and moving people forward in a constructive feedback coaching session.
Use the following suggestions for the type preferences below:
Preference
Feedback Suggestion(s)
S – Sensing
- Describe the actual and specific behavior or unfulfilled responsibilities you have observed.
- Be concrete. Use factual data.
- Keep your suggestions practical.
N – Intuition
- Relate the actual behavior to the big picture (i.e. team productivity, morale, etc.).
- Give your impressions about how this behavior has affected outcomes.
- Use a variety of methods-“what if” questions, brainstorming, asking for insights.
T – Thinking
- Determine and express the logical outcomes of this behavior and its consequences for you, the individual, the others in the work area.
- Consider the pros and cons of any actions that the person should take.
- Explain the specific rationale for why change is needed and useful practices.
F – Feeling
- Disclose your feelings and values. Be supportive.
- Explain why this behavior is a responsibility and why it matters.
- Express your belief that the behavior can and will be changed.
Resource: Work it Out – Using Personality Type to Improve Team Performance,
by Sandra Krebs Hirsh & Jane A. G. Kise